Hotels Near Chicago Union Station (Hotels Near Series Book 1)

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I will be sure to pass long to Rachel and our Cafe Nicole Team. We truly enjoy welcoming our guests back, and ensuring a wonderful visit as they come to expect. And there was hair on the bathroom floor.

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I most sincerely apologize for the state of your room as our housekeeping team is decimated to ensuring a warm, welcoming and spotless room. I will certainly follow up with our team and investigate. Hote was lovely in a great location Rooms were modern clean and well set out. We liked the tea and coffee facilities - a biscuit would have been nice!

We only used the pool once as the water was a tad cold! The hot tub which looked lovely was out of action which was a real shame. Staff were efficient and check in was fast. Room overlooked restaurants which was nice. Overall very nice stay.

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I am delighted you enjoyed your stay with us, however disappointed we did not meet overall expectations. I most sincerely apologize for our Jacuzzi tub being out of order as we are waiting for our pool tiles to come in imported from Italy to ensure a comfortable and safe operation.

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Thank you again for sharing your experience, and we hope to welcome you back next time you are in Toronto. Location was convenient to downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, and have advised our maintenance team of the issues faced with the Air Conditioner.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Very pleasant, nice customer service, from the front desk staff, to the woman making up our room. It is always a pleasure to receive positive feedback, especially form a loyal LeClub member.

I very much look forward to sharing you visit and sentiments with our teams. I wish they had full mirror in the room somewhere to get ready. Rest everything was excellent.

Novotel Toronto Centre Hotel

Customer service and cleanness perfect. I am delighted you enjoyed your stay with us, however surprised to learn there was not a full mirror in your room, as our rooms typically do. I will certainly share with our maintenance team to further investigate. Location was great with delish restaurants, cafes and bars so close. Staff were wonderful always ready to help and assst! It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have stayed at this hotel 4 times this year and have not been able to access the hot tub on any of our stays. The hot tub is a major reason that we choose this hotel for our weekends in Toronto. During our stay earlier in the year we were warned that there were renovations.

We were completely okay with that as it was merely a business trip. That was not the case and the hotel was in shambles, without a pool or hot tub. We stayed again June 30 weekend and when we called to book we asked specifically if there would be a pool and hotub available by our visit. We arrived at the hotel ready to use a hot tub and were disappointed. At this point we considered looking elsewhere for our August stay, but we were assured by the front desk, as well as the booking agent on the phone, that the hot tub would be ready.

So we decided to stick with Novotel. We have never had an issue with the customer service at any of your locations, however, during our hotel stays this year we were disappointed in quality of our stay. The amenities that are advertised by Novotel were not available and we were not satisfied. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the constant disruption of your stay with our Hot Tub out of order.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to bring our hot tub back in service. Our hot tub was tiled with imported tiles from Italy that did not respond well with high pressure hot water, and await for fore tiles to arrives and our installer to remedy.

Please do not hesitate to contact me directly at an… to personal take care of any future reservations and of course updated accurate information with our amenities. We arrived and got upgraded for my boyfriends birthday, the concierge was so friendly, the room was amazing. Happy belated to your boyfriend! Dear Jason Paul Y. Transport Car rentals Airport transfers.

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Novotel Toronto Centre Hotel. See on a map 23 photos. See rates Best price guarantee How it works? Services and practical information Paying Online check-in. Private indoor parking Private outdoor parking Paying Private enclosed outdoor parking Paying Public outdoor parking Public indoor parking Paying Well-lit parking Paying. Reduced mobility rooms Wheelchair access Reduced mobility facilities.

Air conditioning Automatic air control Air Conditioning. English Spanish Polish Portuguese Russian. Business services 9 meeting room s Business centre Business center with support staff Paying Self service business centre Paying. Hotel location See on a map. Our rooms Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Room Bathroom Security Room service. See all our restaurants and bars. Your meetings and events.

Web-users rating

Our meeting rooms Number of meeting rooms: Our hotel has responded to the review Our hotel has responded to the review Dear Deborah W. Our hotel has responded to the review Our hotel has responded to the review Dear Michelle W. Our hotel has responded to the review Our hotel has responded to the review Dear Valerie F.

Very nice hotel in a great location.


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Our hotel has responded to the review Our hotel has responded to the review Dear Kelly C. Our hotel has responded to the review Our hotel has responded to the review Dear Paul J; Thank you very much for sharing your recent stay with us, we are truly delighted you enjoyed your visit, and sincerely apologize for the confusion at check-in with keeping your same room. Our hotel has responded to the review Our hotel has responded to the review Dear Joy M.

Our hotel has responded to the review Our hotel has responded to the review Dear Susan R. Our hotel has responded to the review Our hotel has responded to the review Dear Nevil K. Our hotel has responded to the review Our hotel has responded to the review Dear Ami N. Our hotel has responded to the review Our hotel has responded to the review Dear Michelle m. Our hotel has responded to the review Our hotel has responded to the review Dear Matthew M. Our hotel has responded to the review Our hotel has responded to the review Dear Eric S.

Our hotel has responded to the review Our hotel has responded to the review Dear Neeru K. Our hotel has responded to the review Our hotel has responded to the review Dear Miranda J. Our hotel has responded to the review Our hotel has responded to the review Dear Jean V. Our hotel has responded to the review Our hotel has responded to the review Dear Ashley M. First time and I will be back.

Rooms were clean and proper size. Our hotel has responded to the review Our hotel has responded to the review Dear R R. Web-users rating Other web-users rate our hotel. Best price guarantee How it works? Our other hotels nearby Fairmont Royal York. Novotel Toronto North York Hotel. Novotel Toronto Mississauga Centre Hotel. Crowne Plaza Chicago West Loop. The bar on the 15th floor has mesmerizing views and a great wait staff. Palmer House A Hilton Hotel. The Westin Chicago River North.

Chicago Athletic Association Hotel. Renaissance Chicago Downtown Hotel. Wyndham Grand Chicago Riverfront. Wacker dr , Chicago, IL Betrooms are small but nice and clean that offer a goodninght sleep. I understand the concept of the hotel, but my recomendation would be to have lower music at the lobby Aloft Chicago City Center. Great location and easily walkable to all the tourist spots and the L to get to the non-tourist spots.

Plenty of restaurants to choose from within walking distance. Wabash Avenue , Chicago, IL Corporate Suites Network at Presidential Towers. Found it all booking. It was hard to contact the people because you have to communicate through an View all 5 deals. View all 6 deals. Special Offer Valet Parking Package! View all 7 deals. Club Quarters Hotel, Central Loop.

Hyatt Centric The Loop Chicago. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only.

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